MishiPay-mPOS-A-Buyers-Guide
Mobile POS: Buyer’s Guide
Lack of Mobility
Standard POS systems are typically fixed to checkout counters, making them less versatile.
Limited Integrations and Flexibility
Traditional POS systems aren’t designed for easy integration with modern software or omnichannel systems.
Complex Interfaces and Training Requirements
POS systems can be complex, with interfaces that require significant training.
Lack of Personalization
POS systems often do not capture or utilize customer data, missing opportunities to provide personalized recommendations or loyalty rewards.
The Problem
Mobile, Flexible Hardware
MishiPay’s mPOS devices allow staff to handle checkout anywhere in-store, reducing wait times and enabling faster customer service.
Modular and Multi-App Capability
By operating like a smartphone, MishiPay’s mPOS allows retailers to easily add applications for various in-store functions, such as inventory management, clienteling, and personalized recommendations.
User-Friendly Interface
MishiPay’s mPOS interface is designed to be intuitive and easy to use, allowing new employees to get up to speed quickly and handle tasks with minimal training.
Personalized Service and Recommendations
By enabling access to customer preferences and purchase history, MishiPay’s mPOS allows staff to provide personalized recommendations and better customer engagement.
The Solution: MishiPay’s mPOS
- TC22/27/58
- M50/M51/M60
- Reader S700
- T650P
- S1F2EDA52
Live Integrations
Use Cases
- Inventory & Replenishment: Track and update inventory levels on the go, making stock management seamless.
- Clienteling & Recommendations: Access customer preferences and provide personalized service. Upsell items and increase ABV on every transaction.
- Endless Aisle: Enable customers to explore items beyond in-store stock and arrange home delivery.
- Multi-App Capabilities: mPOS will be a smartphone-like device, able to run various applications (HR, Inventory, Checkout) for enhanced productivity.
- Checkout: Streamline transactions anywhere in-store, reducing wait times and enhancing customer convenience.
- Delivery to Home: Use mPOS to process purchases and accept payments for home delivery.
Simplified User Journey
- Staff scans the product barcodes.
- Check items in basket.
- Make payment on handheld device.
- Send receipt on email or phone.
- Show item recommendations.
- Staff has option to link loyalty/look up items.
Hardware Specifications
- All-in-One mPOS Devices: Devices like PAX, Castles/Verifone integrate a compact 5" and 6" touchscreen, EMV card reader, barcode scanner, and receipt printer into one device, offering a compact and efficient solution.
- Lightweight mPOS Devices: Devices like the ELO M50/51, or the Zebra TCX series or Honeywell EDA52 are generic devices offering a touchscreen and laser scanner.
Screen Size Options
- 5”-6” screens are compact and ideal for clienteling and quick checkout journeys.
- Consider 7”-10” screens for tasks like endless aisle browsing specific to fashion, cosmetics, and accessories retailers.
Mobile to Fixed
Consider a hybrid implementation where the mPOS can function as a fixed and “traditional” POS but also move.
Softpos vs. EMV/MSR
Choose SoftPOS for a lightweight, contactless solution, but be aware of its limitations.
Scanning Technology
Laser scanners are best for standard barcode scanning, while camera-based scanners offer flexibility for specialized tasks.
Operating System and Security
- Android OS: Offers efficient battery life and regular security updates.
- Mobile Device Management (MDM): Enables remote monitoring of devices, theft prevention, and security control.
Operational Accessories & Support
- Charging docks and accessories are essential for keeping mPOS devices ready and staff engaged.
- Recommend WiFi-enabled portable printers like the EPSON TMP80 for improved mobility.
Key Goals of Implementing mPOS
- Enhanced Customer Experience: Enables fast, flexible, and on-the-go checkout, reducing wait times.
- Operational Efficiency and Cost Savings: Streamlines store operations, making staff more versatile.
- Personalized Engagement and Upselling: Delivers customized recommendations and loyalty incentives based on customer preferences.
With MishiPay’s mPOS, retailers are transforming store operations and elevating customer experiences.
Message from the CEO
- Increase in revenue per store due to abandoned baskets recovered: 4%
- Net Increase in revenue per shopper: 14%
- Net increase in Average Basket Value: 25%
Complete your mPOS strategy with Scan & Go!
Scan & Go allows customers to self-checkout without any hardware requirements.
About MishiPay
Founded in 2015, MishiPay serves 35 brands in 15 countries. The leader in Scan, Pay & Go technology.